Help   New User: 
   Deals       Registration       View Cart   
 
General Help Login Help
 
FAQ
 

  1. I can't sign in and/or I forgot my password?

  2. How do I subscribe to the daily email?

  3. I am subscribed, but I am not receiving the daily email.

  4. How do I unsubscribe from the daily email?

  5. How long do I have to purchase a deal?

  6. When do deals expire?

  7. What credit cards are accepted?

  8. How will this appear on my credit card bill?

  9. How do I redeem a deal purchased?

10. I accidentally marked a deal as redeemed. What do I do?

11. What if I can't print out my certificate?

12. Can I request a refund for for unused Deal purchases?

13. How does the "Get Yours Free" promo work?

14. How does the "Refer a friend, get $10 in Deal bucks" promotion work??

15. I have a dealsaver credit code. How do I apply it to my account?

16. I'm trying to add a deal to my cart, but it is showing up blank.

17. Does dealsaver.com guarantee the products and services offered on the site?

18. What happens if a place goes out of business?

19. What do I do if there is a dispute with a merchant?

20. How do I get my company's featured on dealsaver.com?

21. Need to contact us?



1. I can't sign in and/or I forgot my password?
Click here to reset your password.


2. How do I subscribe to the daily email?
To subscribe to the daily email, simply enter you email address in the sign-up box that is located underneath the site's logo on the main page and then click "subscribe."
You can also subscribe by registering for the site. Click on the "Login" icon in the top right of the page and the "Register Now" link that appears at the bottom of the panel that appears.


3. I am subscribed, but I am not receiving the daily email.
Check your SPAM filter and make sure to add miami.fl@dealsaver.com to your email contact list.
Still not recieving it?
Click here to contact us.


4. How do I unsubscribe from the daily email?
Click the "opt-out of this newsletter" link that is located at the bottom of the email.
You can also unsubscribe if you are logged in to the site and click your name in the top right of the page and then click on the "My Account" link that appears in the drop down. You can then uncheck the check box for the daily deals email.


5. How long do I have to purchase a deal?
The length of time that deals are available varies. Please check the individual deal's description.


6. When do deals expire?
The length of time that a particular deal expires varies. Please check the individual deal's description.
The promotional value's expiration date is listed under "restrictions." The paid value does not expire for certificates purchased in CA, FL or WA. Paid Value for all other certificates expires five (5) years from purchase date.


7. What credit cards are accepted?
Visa, MasterCard, Discover and American Express.


8. How will this order appear on my credit card?
For Visa and Mastercard, dealsaver Miami will appear on your statement.
For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.
The charge may also appear as "MYCAPTURE"


9 How do I redeem a deal purchased?

There are two ways:
1. Print out your deal certificate (available via the "my deals" link when you are logged in) and show your certificate to the merchant.
2. Go to miami.dealsaver.com on your mobile phone, log in to the site, click on "my deals" and show your phone to the merchant.

Remember, good dealsaver customers tip on the full amount of the bill before the deal certificate is applied. Please note, sometimes merchant request that you bring in the printed certificate. If that applies to the deal you purchased, it will be listed in the restrictions. 


10. I accidentally marked a deal as redeemed. What do I do?
Click here to contact us. Please include your order id and certificate id in your communication.


11. What if I can't print out my certificate?
Click here to contact us. Please include your order id and certificate id in your communication.
You can also go to miami.dealsaver.com on your mobile phone, log in to the site, click on "my deals" and show your phone to the merchant.


12. Can I request a refund for for unused Deal purchases?
Please refer to the Deal's restrictions or contact the merchant directly regarding their refund or return policies.


13. How does the "Get Yours Free" promotion work?
On certain dealsaver deals there may be a "Get Yours Free" button. If a deal you purchase features this offer, you'll be given a unique referral link to share with friends. You can post your link anywhere you like - Twitter, Facebook, on your blog, in an email, etc. When the specified number (usually 3) of your friends buy the same deal by clicking on your referral link, you'll get the deal you purchased for free! Note: If you purchased more than one deal, you’ll only get one for free.  The referral link only works for friends that do not live in the same household as you.  Sharing the link with someone that lives in the same household is not considered a referral.  We are not responsible if your friend does not properly complete their purchase from your referral link. This incentive program cannot be combined with the "Refer a friend, get $10 in Deal Bucks" program.  Not all deals qualify for the "Get Yours Free" promotion.  


14. How does the "Refer a friend, get $10 in Deal Bucks" promotion work?
When you register on dealsaver.com, you'll have a unique referral link. Share this link with your friends. If one of your friends signs up for dealsaver.com via your unique referral link and they make their first purchase on dealsaver.com within 90 days of signing up, you'll earn $10 in deal bucks. There is no limit to the amount of deal bucks that you can earn. You can apply the deal bucks you've earned on future dealsaver.com purchases. Deal bucks expire 365 days after they are earned.  

Purchase has to be a dealsaver.com/miami purchase.  If the transaction happens on a third party site, it will not qualify for this promotion.

To get your referral link click on the "Refer a friend, get $10 in Deal Bucks" link on the site homepage. Each time you click this link, the site will generate a new referral link for you.  The link generated expires in 90 days. Their is no limit to how many friends can use a specific referral link.

Note: The friend you are referring must be a new dealsaver.com/miami registration. If they are already registered, it won't count. 
The referral link also only works for friends that do not live in the same household as you.  Sharing the link with someone that lives in the same household is not considered a referral.  We are not responsible if your friend does not properly complete their purchase from your referral link. If you've signed up for dealsaver in more than one city, your login and referral code is unique to each city's site, so your bucks can only be used on the dealsaver city's site that awarded you the bucks.


15. I have a dealsaver credit code. How do I apply it to my account?
You must first be signed on to the site. Then click your name in the top right of the page and then click on the "Redeem Credits" link that appears in the drop down. Enter your code in the space provided. Note you must enter your code exactly as it was given to you. Codes are case sensitive. Just for fun, here is a freebee for you. Use the following code for $5 off your next dealsaver.com/miami purchase. Code: HELP


16. I'm trying to add a deal to my cart, but it is showing up blank.
We apologize for the trouble you are experiencing. Please try one of these troubleshooting tips:

• Try logging out of the website and log back in. You may also need to log out and delete your cookies/cache (temporary internet files) and then log back in to the website. Click here for information about deleting cookies.

• The problem may also be associated with a setting on your web browser. Under the tools section-> internet options-> security you will see a setting for third party cookies. You may try lowering this setting to allow cookies to be set.

• You may try using a different browser or updating your current browser such as Google Chrome or Firefox

• The error could also be associated with having root security certificates that are out of date. You can update these from Microsoft from the following locations: For Vista or Windows 7, click here; for Windows XP, click here.

• If none of these tips work, please contact us.


17. Does dealsaver.com guarantee the products and services offered on the site?
dealsaver is an ecommerce site that provides the opportunity to purchase products or services at a promotional rate from a particular merchant. dealsever does review the online ratings of merchants featured. However, dealsaver does not guarantee the quality, safety, usability, warranty and/or any other aspect of the goods and services provided. dealsaver merely acts as the venue and conduit for the certificate purchase. It is the merchant who sells the certificate and is responsible for the quality, safety, usability, warranty and/or any other aspect of the goods and services provided. Offers are featured on dealsaver for a minimum of 7 days to allow customers sufficient time to research the merchants featured. If you are not happy with a dealsaver purchase and your voucher has not been redeemed, we do offer a no-questions-asked refund within 7 days of the deal purchase.
Click here to read the dealsaver.com terms of serivce.

18. What happens if a place goes out of business?
If a merchant goes out of business and your certificate has not expired, dealsaver.com can offer you the amount paid as a credit to use on a future purchase. Please
contact us.


19. What do I do if there is a dispute with a merchant?
Store owners are eager for your business, so try and work it out with them directly. Please note, that dealsaver.com will always offer a full refund or credit of the Paid Value on all non-expired, unused Certificates within seven (7) days of their purchase. Requests for refunds after seven (7) days are at the sole discretion of the Merchant providing the products or services described in the Certificate. Refunds requests after 7 days of purchase must be made to the merchant directly. They are responsible for issuing the refund. If you still have a problem, please
contact us.


20. How do I get my company's deal on dealsaver.com?
Click here to contact us.


21. Need to contact us?
Do you have a question that we were unable to answer?
Click here to contact us.


 
   Advertise      Help      Feedback   

dealsaver

    Powered by © Deadline Deals    All rights reserved.